/ ESG / Sosial Community / Customer (Product/Service)
/ Sosial Community /
As one of MNC Land's stakeholders, consumers are the key to success in facing intense competition in Entertainment Hospitality business. Therefore, it is important for MNC Land to provide the best service to customers, ranging from the provision of products, information, handling consumer complaints, to customers’ protection in accordance with applicable laws and regulations. MNC Land always prioritizes safety, comfort, and customer satisfaction by providing the best services.
As MNC Land's responsibility for products and services, MNC Land provides facilities, channels for consumer complaints, as well as providing socialization and education to consumers and prospective customers regarding the products and services owned by MNC Land.